Goodwill – Redwood Empire Jobs | Opportunities For Human Resources Generalist Careers in Santa Rosa, CA

The starting wage for this position is $30 per hour.

CHARACTERISTICS OF THE JOB:   Perform all aspects of human resources through a subordinate role.  Under the leadership of a department supervisor, position is directly and/or indirectly responsible for HRIS, HR compliance, Benefit administration, Leave of Absence and Accommodation functions, Recruitment activities and Employee relations.  As part of the HR team will lead agency culture through personal customer service while demonstrating a high level of integrity and complete confidentiality.

PROVIDES SUPERVISION TO:   None

RESPONSIBILITIES – ESSENTIAL FUNCTIONS:
HRIS System:

• Learn and manage configuration, content and training of HRIS, including Employee Self Service
• Enter all information into the HRIS system including new hire, changes, and terminations
• Perform HRIS data integrity audits against employee records; correcting inaccuracies and discrepancies

Compliance:

• Maintain HR systems, policies, procedures and forms to ensure legal and accreditation compliance
• Assume tasks resulting from employment verification process in response to business, banking, and unemployment inquiries
• Track and report on status of performance reviews, corrective actions and performance improvement plans
• Review job descriptions annual, update when necessary
• Maintain and organize all EEO documents
• In conjunction with Supervisor, develop and maintain Affirmative Action Plan, ensure accurate and timely EEO and 5500 filings
• Embrace leadership role in Affordable Care Act compliance

Benefit administration:

• Present and manage open enrollment process for all new hires, at New Hire Orientation and annually following benefit insurance renewals
• Coordinate health, life and disability insurance enrollments with third-party administrator and communicates with service providers concerning routine administration of programs
• Ensures compliance with COBRA guidelines by preparing letters and other paperwork as required; including communicating insurance premium collections to accounting monthly
• Train HR Coordinator on receiving and recording COBRA insurance premium payments
• Support agency retirement plan Administrator in communications with employees, former employees, auditors and plan provider, as needed

Leaves of Absence and Accommodation Requests function:

• Administration of all employee leave of absence requests (Protected, Unprotected, FMLA, CFRA, PDL, military, etc.) including correspondence with employees, maintaining logs and proper medical documentation to support short-term and long-term disability.
• Ensure accurate, timely communication with payroll to ensure employees receive the correct compensation and benefit coverage, i.e. coordinated benefits, use of accruals, etc. during leave of absence
• Coordinate and track all accommodation requests
• Responsible for Return-to-Work program. Ensure compliance with all federal, state and local laws. Work proactively with employee and supervisor to verify their return to work and completion of all required documentation.

Recruitment and Hiring activities:

• Participate in job fairs, career center activities, interviewing panels, eligibility testing panels as requested
• Support HR Coordinator in ensuring timely processing of pre-employment paperwork, references, backgrounds and screenings when necessary
• Engage in on-boarding process as determined is appropriate and needed

Employee Relations:

• Serve as resource to employees and managers providing response to human resource related questions and inquiries.
• Organize, track and report on status of training and disciplinary activities

Ancillary Functions:

• Back up payroll position
• Maintain knowledge of legal requirements and governmental reporting regulations that affect the Human Resources functions
• Conduct research, analyze data, and prepare recommendations on assigned projects and tasks
• Submit relevant reports in a timely manner
• Conduct self in a professional and ethical manner.  Maintain unquestionable confidentiality of all data and human resource related matters.
• Adhere to all organizational policies and procedures.
• Participate in employee investigations as directed.
• Perform additional responsibilities as assigned.

QUALIFICATIONS:

• High School diploma or equivalent required.  Secondary education desired.
• Minimum 3 years equivalent experience required.
• Human Resources Certificate and/or PHR/SPHR Certification desired.
• Demonstrable knowledge of assigned functional areas, including HRIS
• Ability to work independently
• Ability to effectively organize multiple priorities, and meet agreed-upon deadlines
• Aptitude for providing exceptional customer service to employees, co-workers and vendors while maintaining strict confidentiality
• Excellent interpersonal skills and the ability to interact effectively with a diverse population
• Excellent oral and written communication skills. Ability to understand, speak and be understood in English. Bilingual English and Spanish preferred.
• Demonstrable Basic skills in Microsoft Word, Excel, PowerPoint, Outlook
• Ability to perform effectively and cooperatively as part of a team
• Skills in observation, assessment, problem solving, and exercising sound judgment and tact
• Ability to independently travel to various worksites, as assigned. If by personal vehicle, must possess valid California drivers’ license, proof of auto insurance and be insurable under agency policy.

WORK ENVIRONMENT:  Carpeted, tiled, linoleum and concrete walking surfaces. Central Air/Heating with overhead lighting.  Constant exposure to moderate business office noise levels, such as office machines, conversations, foot traffic, and some (less than 1/3rd) exposure to moving mechanical parts, fumes, toxic chemicals, airborne particles, and risk of electrical shock.

PHYSICAL REQUIREMENTS:  Standing/sitting intermittently throughout work shift; repetitive finger movements with frequent computer use; limited bending/stooping. Good visual acuity.  Ability to regularly lift and move 10 pounds and occasionally lift and move up to 25 pounds.

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EIGHT TIMES VOTED BEST PLACE TO WORK SONOMA COUNTY, INCLUDING 2016 THROUGH 2020!:
Goodwill Redwood Empire serves Sonoma, Napa, Lake, Mendocino, Humboldt and Trinity counties. Our mission: Changing lives and strengthening communities through the dignity and power of work. We provide vocational rehabilitation and habilitation services, such as job counseling, job training, and work experience, to unemployed and underemployed persons, persons with disabilities and persons who have a job market disadvantage because of lack of education, job skill, or experience.

POSITION TITLE: : E-commerce Support
STATUS: Non-Exempt
DEPARTMENT: E-commerce/ShopGoodwill
This position has a starting pay of $15.20 per hour:

CHARACTERISTICS OF THE JOB: : Under the general direction of the E-commerce Manager, the E-commerce Support identifies, selects, sorts, photographs and posts donated items for sale online. Duties are performed in a manner that maximizes efficiency. E-Commerce Support is also responsible for additional packaging, labeling and shipping of merchandise sold online, using proper packing methods to ensure its safe arrival.
PROVIDES SUPERVISION TO: : : None.

RESPONSIBILITIES – ESSENTIAL FUNCTIONS: :

• Select quality items, as directed, to post online.

• Research the value of the item using established procedures.

• Photograph selected items with a digital camera and download photos to PC.

• Edit photos, using various editing software programs, to ensure an accurate portrayal of item.

• Write an accurate and meaningful description of item, focusing on details that would be helpful to a potential buyer.

• Post photos and descriptions onto the auction website following all set procedures and auction site rules.

• Select, sort and post items to our Amazon & ShopGoodwill.com stores using established procedures.

• Help maintain inventory systems, including stocking posted books and purging non-sellable items as directed.

• Maintain a clean, well organized work and inventory storage area to maximize efficiency and control quality.

• Meet assigned production and/or sorting goals.

• Maintain and submit production records as requested.

• Properly pack items sold on the auction site.

• Prepare shipping labels and create shipping manifests.

ANCILLARY FUNCTIONS: :

• Provide relief in other department sections as needed.

• Adhere to all company policies and procedures.

• Perform other job duties as assigned by the Supervisor or Manager.

QUALIFICATIONS: :

• Demonstrated ability in book sorting procedures and techniques, or have the ability to learn quickly.

• Ability to meet or exceed daily production goals.

• Ability to work independently, under minimal supervision.

• Solid knowledge of books, including authors; rare and collectibles knowledge is highly preferred.

• Demonstrated ability to work efficiently as part of a team.

• Ability to speak, read and write in English.

• Basic math skills.

• Ability to communicate effectively with co-workers and supervisors.

• Ability to complete basic forms.

• Ability to organize large quantities of packing supplies.

• Ability to perform functions on a PC computer.

• Ability to learn or identify unique and collectible items and antiques.

• Current ability, or the ability to learn, to operate a digital camera.

WORK ENVIRONMENT: : Exposure to low level noise. Temperate climate. Overhead lighting. Interaction with the general public. May be exposed to moderate levels of dust.

PHYSICAL REQUIREMENTS: : Ability to stand, walk, sit, talk, hear, type, reach with hands and arms. Specific vision abilities required by this position include close vision. Ability to sit at a desk, type and enter data at a computer monitor for up to 8 hours a day, with routine rest and meal breaks. Ability to lift up to 50 pounds. Ability to place items on shelves by bending at the waist, reaching overhead, squatting or kneeling depending on shelf height. Ability to move items using a hand truck or 4-wheel cart. Ability to stand up to 8 hours a day, constant bending and stooping, frequent reaching above head, occasional kneeling, fine and gross manual dexterity.

IMMEDIATE SUPERVISOR: : E-commerce ManagerMinorities and People with Disabilities are encouraged to apply
GW3777:

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