Plastic Express Jobs | Opportunities For Customer Service Manager Career in Pooler, GA

Plastic Express Jobs – Customer Service Manager Jobs in Pooler, Georgia. Plastic Express Jobs in Georgia. Latest USA Government Jobs. Get City of Georgia Jobs in USA. Upcoming USA Govt Jobs.

Georgia Jobs Seekers who are looking for Customer Service Manager Jobs in Pooler, can check here Georgia Government Jobs in Plastic Express. Plastic Express Jobs opportunity available for Customer Service Manager Jobs in United State Of America.

Candidates who have Bachelor’s degree eligibility Customer Service Manager position can apply through the Plastic Express Jobs page link provides in the below section. You can check on this page all upcoming Customer Service Manager jobs in Plastic Express and other jobs in Georgia.


Plastic Express Jobs – Apply for Customer Service Manager Jobs In Pooler, Georgia

Plastic Express Jobs in Georgia:– Great news for job seekers. Plastic Express Jobs site publish notice for various jobs vacancy in their offices. Currently Plastic Express Customer Service Manager Jobs available now. Candidates who are looking for Customer Service Manager Jobs in Pooler with relevant required experience can apply for Plastic Express Jobs Employment. Candidate will get after selection great Salary $103975.00 Per Year approximately.

Plastic Express Jobs in Georgia Employment 

Name of the Recruitment Agencies/ Department: Plastic Express

Name of the Vacant Position: Customer Service Manager

Job Location: Pooler

Jobs Type: Jobs in Georgia

Salary: $103975.00 Per Year

Full Job Description

The Customer Service Manager will negotiate with critical vendors for the purchase of all materials, supplies, equipment and services used by Plastic Express. Must be able to continuously demonstrate communication effectiveness, and good Customer Service management discipline. Must foster trusting relationships with colleagues, vendors and clients. The Customer Service Manager will handle numerous projects and must ensure projects are delivered on time, meeting company requirements and goals.  Must focus on meeting project commitments, including communications to company and customer stakeholders.  May or may not have direct company reports.  As assigned, will lead or assist in the planning, implementation and introduction of projects and purchases.  This role significantly impacts operational groups and departments.
The Customer Service Manager will work closely with and provide prompt feedback to:  the Executive team, Sales and Marketing, Accounting, Human Resources and Company Management.  During the course of business, the Customer Service Manager is not to share any confidential information with anyone other than their direct Manager or Executive of Plastic Express.
Essential Functions and Qualifications:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:
Bachelor’s degree required.
At least five years of related experience required, with prior management experience highly preferred.

Required Skills/Abilities:
•    Must have the ability to think independently and be computer proficiency in a Windows environment, especially using Excel is required.
•    Excellent interpersonal, communications and organizational skills are necessary. Strong proofreading abilities are required.
•    Must be multi-task oriented with the ability to handle many activities simultaneously.
•     Must be able to work extended hours and weekends when needed.
•    Must work well in a team environment and provide leadership and support to the fellow staff, customers, vendors and any other individuals or representatives doing business with Plastic Express at all times.
•    Must be customer focused and communicate respectfully to customers, vendors, visitors and friends of the company at all times.

Supervisory Responsibilities:
•    Recruits, interviews, hires, and trains departmental supervisory staff.
•    Oversees the daily workflow of the department.
•    Provides constructive and timely performance evaluations.
•    Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:
•    Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
•    Establishes performance metrics for customer service representatives.
•    Establishes service levels and requirements for the department.
•    Develops and implements methods to record, assess, and analyze customer feedback.
•    Develops and implements training and quality assurance programs for new hires and experienced employees.
•    Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention.
•    Acts as a liaison between the customer service department and other divisions in the company.
•    Drafts and implements the department’s budget.
•    Performs other related duties as assigned.

Benefits and Perks

  • Family health benefit packages
  • Vacation pay after a year
  • Holiday pay
  • Company matching 401k retirement program, after a year

Apply Now


Plastic Express Jobs – Apply for Class “A” Drayage Driver Jobs In Pooler, Georgia

Plastic Express Jobs in Georgia:– Great news for job seekers. Plastic Express Jobs site publish notice for various jobs vacancy in their offices. Currently Plastic Express Class “A” Drayage Driver Jobs available now. Candidates who are looking for Class “A” Drayage Driver Jobs in Pooler with relevant required experience can apply for Plastic Express Jobs Employment. Candidate will get after selection great Salary $55,763.00 Per Year approximately.

Plastic Express Jobs in Georgia Employment 

Name of the Recruitment Agencies/ Department: Plastic Express

Name of the Vacant Position: Class “A” Drayage Driver

Job Location: Pooler

Jobs Type: Jobs in Georgia

Salary: $55,763.00 Per Year

Full Job Description

After careful market research and consideration, Plastic Express has made the decision to open a Drayage division in Savannah, GA. We’re currently building over 2,000,000 sf of warehouse space, that will package and store material for a great export customer base. Our research shows having our own assets performing the transportation has been proven to be extremely beneficial.

Company Overview

Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 15 warehouse locations and 37 rail terminals across the US. At many of the Plastic Express sites, we also handle some Non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 130 trucks, with approximately 200 trailers performing full bulk truck distribution business. Plastic Express is headquartered in City of Industry, CA and has over 300 employees nationwide. Our goal has always been to exceed our customer’s expectations, and our can do attitude is what differentiates us from the competition.

Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our Can-Do tradition.

Job Summary:

We are looking for exceptional, professional drivers to join our export team. While we’re not insistent you must have container drayage experience, preferential consideration will be offered to those that do. We offer a safety incentive program, paid vacation time, personal cell phone reimbursement, 401k, medical, dental and vision packages – you’ve found the premier employer for drayage in the Greater Savannah Area!

Safety and compliance are not taken lightly at Plastic Express. All applicants should have a good understanding of CSA Scores and how they affect our business. Our CSA scores are very low and we intend on keeping them that way. Our excellent maintenance program, paired with our safety and compliance program, ensure we hold up our end of the bargain. We insist you do as well.  Our trucks are in great shape, with polished wheels, drive fenders, steps, etc. As you know, they do not get this way on their own. Drivers are expected to keep them polished and washed. This too does not go uncompensated. Slow days will serve as yard work days and paid hourly. However, we want you to understand this is not simply driving a box back-and-forth type job. Pride, professionalism and your willingness to use elbow grease is essential.

Safety and compliance are not taken lightly at Plastic Express. All applicants should have a good understanding of CSA Scores and how they affect our business. Our CSA scores are very low and we intend to keep them that way. Our excellent maintenance program, paired with our safety and compliance program, ensure we hold up our end of the bargain and we expect no less from you.

When the workload is slow, you will be required to perform duties in the yard on an hourly basis.  Hourly rates will be negotiated.

Qualifications:

  • High School or equivalent
  • Current unrestricted Class “A” CDL License.
  • At least 2 years of Class “A” driving experience. (Required)
  • A motor vehicle driving record that meets current Plastic Express standards.
  • Successfully pass a physical exam as prescribed by DOT including pre-employment drug testing.
  • TWIC Card

Responsibilities and Duties:

  • Inspect tractor, trailer, and required accessories to determine safe operating conditions prior to departure.
  • Operate in compliance with company, state, and federal regulations.
  • Communicate with dispatcher and receivers in English.
  • Report all accidents or incidents involving driver or company equipment.
  • Report any delays that will affect pick up or delivery appointments.
  • Maintaining cleanliness (both inside and out) of the truck and trailer

Benefits and Perks:

  • Family health benefit packages
  • Vacation pay after a year
  • Holiday pay
  • Company matching 401k retirement program, after a year
  • Monthly incentive bonus
  • $30.00 per hour pay

Apply Now


Plastic Express Jobs – Apply for Drayage Transportation Supervisor Jobs In Pooler, Georgia

Plastic Express Jobs in Georgia:– Great news for job seekers. Plastic Express Jobs site publish notice for various jobs vacancy in their offices. Currently Plastic Express Drayage Transportation Supervisor Jobs available now. Candidates who are looking for Drayage Transportation Supervisor Jobs in Pooler with relevant required experience can apply for Plastic Express Jobs Employment. Candidate will get after selection great Salary $59,510.00 Per Year approximately.

Plastic Express Jobs in Georgia Employment 

Name of the Recruitment Agencies/ Department: Plastic Express

Name of the Vacant Position: Drayage Transportation Supervisor

Job Location: Pooler

Jobs Type: Jobs in Georgia

Salary: $59,510.00 Per Year

Full Job Description

Company Overview

Come join a Winning Team! Since 1970, Plastic Express has been leading the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 15 warehouse locations and 37 rail terminals across the US. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 130 trucks, with approximately 200 trailers performing full bulk truck distribution business. Plastic Express is headquartered in City of Industry, CA and has over 300 employees nationwide. Our goal has always been to exceed our customers’ expectations, and our “Can Do” attitude is what differentiates us from the competition.

Qualifications:

Minimum education: high school diploma or equivalent. Direct experience in like field will be considered in lieu of formal accredited education. Should possess prior supervisory experience, office experience, experience in coordinating outside carriers, knowledge of container terminal operations, transportation rate negotiations and experience working with shipping lines, railroads, and other intermodal carriers.

Job Summary: 

Reports operationally to the Drayage Manager, and administratively coordinates with the Plastic Express Safety Director.

Drayage Transportation Supervisor functions are to plan, schedule, oversee and regulate the day-to-day drayage operations at the facility.  The Drayage Transportation Supervisor shall abide by, maintain and make recommendations to amend operational systems and procedures, while employing the proper limitations and controls to ensure the safest, most effective, efficient and profitable utilization of equipment and manpower under his or her control and direction. The Drayage Transportation Supervisor shall ensure compliance with Plastic Express and D.O.T. policies and procedures, while maintaining excellent customer service.

Duties:

Personnel:

  • Review the selection, and supervise the training and indoctrination of required manpower.
  • Conduct performance evaluations; where applicable establish measurable goals and complete goal review in a timely fashion.
  • Continually strive to develop a positive team environment.
  • Communicate and provide constructive feedback as required.

Equipment & Facility:

  • Monitor and make recommendations to the Drayage Manager regarding the acquisition, disposition and transfer of tractors, trailers, and ancillary equipment.
  • Maintain the schedule for, and supervise the dispatch of drayage drivers.
  • Ensure the proper maintenance, recordkeeping and presentation of drayage equipment.

Safety, Health, Environmental & Security:

  • Administer, as they apply to operations within the Division, Plastic Express policies and procedures.
  • Review and maintain timeliness of the licensing of all operating equipment.
  • Ensure compliance with all applicable local, state and federal laws.
  • Coordinate with the Safety Director to foster and maintain a strong safety culture, to include mandatory quarterly safety meetings.
  • Culture and develop an environment that adheres to the company’s Safety, Health, Environmental, and Security policies.

Customers and Business Environment/Community:

  • Maintain clear and adequate liaison and communications with customers.
  • Interface with Customer Service Representatives and sales personnel.
  • Keep informed of competitors’ activities and current industry practices and developments.
  • Conduct appropriate relationships with industry and trade associations and the community in the best interests of Plastic Express.

Minimum Skillset

  • Minimum of two years of related experience and / or training.
  • Demonstrable, significant knowledge of the transportation and logistics industries.
  • Experience in containerized commodities is desirable.
  • Excellent communication and managerial skills.

DUTIES:

All supervisory activities related to drayage drivers, dispatch, driver pay, invoice auditing, maintenance, equipment, and overall drayage operations.

Specific duties include:

Drivers

  • Directly responsible for company drivers, to involve recommendations for hiring, training, and disciplinary action.
  • Provide input for annual evaluations on subordinates and drivers.
  • Maintain employee files for company drivers.
  • Responsible to ensure that drivers’ wages are accurately calculated and equitably allocated.
  • Perform the duties of a driver from time to time as required.

Dispatch

  • Dispatch drivers, tractors, and trailers to ensure that the schedule is administered correctly.  This includes auditing drivers’ logs and checking them against supporting documentation such as fuel receipts, time stamped scale tickets, and bills of lading.
  • Interface with customers and resolve any concerns that may arise.

Safety and Compliance

  • Ensure company drivers are in compliance with DOT and FMCSA regulations.
  • Maintain complete driver files to include: safety meetings, drug testing, and discipline for any violations of company policies or law.
  • Audit HOS logs.
  • Conduct at least quarterly safety meetings with all of the drivers.

Drug and Alcohol Program

  • Administer the Plastic Express drug and alcohol program at the appropriate level.
  • Ensure that all new hires are signed up for and receive new hire and routine random drug and alcohol testing.

Maintenance

  • Responsible for overseeing completion of maintenance in accordance with applicable laws and company policy.
  • Ensure all inspections and regular services are performed on a timely basis.
  • Ensure that all outside maintenance is being performed correctly.
  • Ensure tractors and trailers are kept clean and in accordance within Company image.

Container Inventories

  • Supervise container inventory and ensure accuracy.
  • Assume responsibility as liaison between Plastic Express and the equipment providers.
  • Ensure containers are turned-in prior to expiration of allotted free time.
  • Ensure all containers are delivered to port prior to cutoff.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The job requires long periods of standing while teaching a class.

Must be able to perform physical labor such as, routinely lifting up to 55 lbs., moving up to 250 pounds with proper tool(s), climbing ladders, operate control panels and working with hand tools.

Employee must possess vision abilities required by this job function to include close visual confirmation of finely printed documents, have distance vision to safely and correctly identify objects and or markings. Must have peripheral vision, depth perception and the ability to focus on subjects or objects at any safe working distance.

Position Type/Expected Hours of Work

This is a full-time position. Typical office hours are Monday through Friday, 7:00 a.m. to 5 p.m.  Must be on available for guidance at any time while Terminal deliveries are taking place.

Benefits and Perks

  • Family health benefit packages.
  • Vacation pay after one year.
  • Holiday pay.
  • Company matching 401k retirement program, after a year.

Apply Now

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