Redbox Careers | Machine Support Tech Jobs In Oakbrook Terrace, IL

Redbox Careers – Machine Support Tech Jobs in Illinois. Redbox Careers Jobs in Illinois. Latest Illinois Government Jobs. Get City of Illinois Jobs in USA. Upcoming USA Govt Jobs.

Illinois Jobs Seekers who are looking for Machine Support Tech Jobs in Illinois, can check here Illinois Government Jobs in Redbox. Redbox Careers opportunity available for Machine Support Tech Jobs in United State Of America.

Candidates who have Bachelor’s Degree eligibility Machine Support Tech position can apply through the Redbox careers page link provides in the below section. You can check on this page all upcoming Machine Support Tech jobs in Redbox and other jobs in Illinois.


Redbox Jobs – Apply for Machine Support Tech Jobs In Oakbrook Terrace, Illinois

Redbox Jobs in Illinois:– Hurrey ! great news for job seekers. Redbox Jobs site publish notice for various jobs vacancy in their offices. Currently Redbox Machine Support Tech Jobs available now. Candidates who are looking for Machine Support Tech Jobs in Illinois with relevant one year experience can apply for Redbox careers Employment. Candidate will get after selection great Salary $17 Per hour approximately.

Redbox Jobs in Illinois Employment 

Name of the Recruitment Agencies/ Department: Redbox

Name of the Vacant Position: Machine Support Tech

Job Location: Oakbrook Terrace

Jobs Type: Jobs in Illinois

Salary: $17 Per hour approximately

Job details

This position is responsible for providing kiosk technical support to the Field Operations team, for both Redbox and other lines of businesses, via phone calls or through our ticketing system. As a Machine Support Tech, you are the first contact of technical support for all kiosk locations throughout the United States and Puerto Rico.

Key Responsibilities

  • Resolve kiosk issues that are generated via a ticketing system and provide front line support to field technicians via phone
  • Perform in depth technical troubleshooting to correct kiosk-related issues by using system tools to diagnose hardware, software and other machine-related issues
  • Provide feedback and follow-up on kiosk issues; escalate unresolved issues to appropriate group
  • Document, track, and monitor problems to ensure timely resolution
  • Perform other job related duties as delegated by leadership team
  • Support and leverage other associates within the department to share best practices and knowledge

Education & Experience

  • High school diploma or GED required; additional technical certification preferred
  • 1+ years of customer service experience required; prior help desk or technical support experience preferred
  • Experience with ticket tracking software and technical documentation preferred

Knowledge, Skills & Abilities

  • Must be available to work nights, weekends, and holidays as department provides 24 hours a day, 7 days a week support
  • Excellent customer service, interpersonal and communication skills with high attention to detail
  • Strong trouble-shooting, problem-solving and multi-tasking abilities
  • Ability to work independently within established process and direction guidelines
  • Efficient time management practices and ability to prioritize work
  • Competency with Microsoft Windows 7 OS on an intermediate level (software installation and configuration, etc.)
  • Basic knowledge of system file drivers
  • Basic skills with Microsoft Office
  • Ability to adapt in a fast-paced, collaborative, and changing environment
  • Ability to adapt to working remotely or in the office to meet the needs of the business

Physical Requirements

Sedentary work involves remaining in a stationary position most of the time in front of a computer, using a keyboard, mouse and telephone. Regularly operate a computer and other office equipment. Occasionally move about the work site to access file cabinets, office equipment, etc. Exert up to 10 lbs. of force occasionally, and/or a negligible amount of force frequently or regularly move objects. Communicate and exchange information with co-workers and others in person and electronically.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor???s legal duty to furnish information. 41 CFR 60-1.35(c)


Redbox Jobs – Apply for Field Support Representative Jobs In Bentonville, Arkansas

Redbox Jobs in Arkansas:– Hurrey ! great news for job seekers. Redbox Jobs site publish notice for various jobs vacancy in their offices. Currently Redbox Field Support Representative Jobs available now. Candidates who are looking for Field Support Representative Jobs in Arkansas with relevant one year experience can apply for Redbox careers Employment. Candidate will get after selection great Salary $37,237 Per Year approximately.

Redbox Jobs in Arkansas Employment 

Name of the Recruitment Agencies/ Department: Redbox

Name of the Vacant Position: Field Support Representative

Job Location: Bentonville

Jobs Type: Jobs in Arkansas

Salary: $37,237 Per Year

Job details

Position Overview

At Redbox we’re passionate about our products, and we LOVE our customers! Providing them with an exceptional experience is something we strive to do every day. If you share our love for customers and prefer to not be confined to a desk, you might love being a Field Support Representative. You’ll work independently throughout the day (in partnership with your manager) to ensure our customers are taken care of and company goals are met. You will have the opportunity to be the face of Redbox and its clients to our customers and will gain valuable knowledge and experience to grow your career.

You’ll use your personal vehicle to maintain an assigned merchandising route, assisting with the maintenance, support and upkeep of Redbox and clients’ kiosks within an assigned market. You will work in an environment where route, daily tasks and weather conditions can change on a regular basis. You must also be able to store at least 50 cubic feet of company merchandise such as product boxes, marketing materials and cleaning supplies within your personal vehicle and residence.

In this job, we pay you to commute to your kiosks, so it’s important that you live within a reasonable commute from the territory; specifically within 10 miles of a kiosk within the following zip codes: 72712,72756,72758,72714?. If you are not sure if you meet this requirement, go to http://www.redbox.com/locations to find a kiosk near you.

Key Responsibilities

  • Using personal vehicle, travels to assigned kiosks and collects products and restocks as needed. Keeps daily record of product distributed and removed from each machine (mileage reimbursement provided for miles driven for work tasks and pre-determined routes)
  • Follows a specifically designed daily merchandising route including regular visits to a warehouse location
  • Provides quality customer service through regular interaction and communication with co-workers, external customers, external contractors, store owners/managers and employees
  • Communicates status of kiosks and customer accounts to Regional Operations Supervisor (ROS)
  • Secures all Redbox merchandise and ensures kiosks are properly locked, clean and in proper working order
  • Loads and unloads product from automobile, residence and warehouse
  • Other warehouse duties as assigned including shipping/receiving of product

Education & Experience

  • Minimum 1 year of experience in a customer facing position required
  • 1+ years of computer experience required (internet, email, and using Microsoft Word & Excel)
  • Minimum 1 year of merchandising or field operations experience preferred

Knowledge, Skills & Abilities

  • Demonstrates strong organizational, multi-tasking and problem solving skills
  • Ability to effectively communicate and collaborate with others
  • Ability to work independently with a high degree of self-motivation
  • Must be able to work in a variety of weather conditions including extreme weather
  • Ability to use small hand tools such as a screwdriver, pliers, cutter, hex wrench or others deemed necessary to do the job
  • Ability to read, understand, and follow procedures, safety policies, and company protocols

Other Requirements

  • Must have a reliable vehicle, valid driver’s license, and valid car insurance
  • Must have an excellent driving record
  • Must have the ability to store at least 50 cubic feet of company merchandise within personal vehicle and residence
  • Must have daily access to a computer with Internet connection in order to access route instructions, enter hours worked, and use company email

We conduct MVR, drug screen and background checks

Physical Requirements

  • Ability to lift and carry up to 50 lbs. and lift up to 20 lbs. above shoulders frequently throughout the workday
  • Ability to bend, kneel, push, pull, stand, and climb a step stool on a regular basis throughout the workday

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Redbox® is always on the lookout for innovative thinkers. If you like solving problems in new ways, if you’re passionate about ideas that become businesses and you want to be part of a team that values you for everything you are, check us out. You’ll find a diverse, dynamic and welcoming work environment full of exciting challenges and endless opportunity.

If you need an accommodation to complete our application process, please contact us at [email protected] Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities
Applicants and employees are protected from discrimination under Federal law.  For more information please see EEO is the Law.

Apply Now

Leave a Comment