Sedgwick Jobs – Service Center Team Lead Jobs in US Telecommuter, Massachusetts. Sedgwick Jobs in Massachusetts. Latest USA Government Jobs. Get City of Massachusetts Jobs in USA. Upcoming USA Govt Jobs.
Massachusetts Jobs Seekers who are looking for Service Center Team Lead Jobs in US Telecommuter, can check here Massachusetts Government Jobs in Sedgwick. Sedgwick Jobs opportunity available for Service Center Team Lead Jobs in United State Of America.
Candidates who have Bachelor’s degree eligibility Service Center Team Lead position can apply through the Sedgwick Jobs page link provides in the below section. You can check on this page all upcoming Service Center Team Lead jobs in Sedgwick and other jobs in Massachusetts.
Sedgwick Jobs – Apply for Service Center Team Lead Jobs In US Telecommuter, Massachusetts
Sedgwick Jobs in Massachusetts:– Great news for job seekers. Sedgwick Jobs site publish notice for various jobs vacancy in their offices. Currently Sedgwick Service Center Team Lead Jobs available now. Candidates who are looking for Service Center Team Lead Jobs in US Telecommuter with relevant Two (2) years experience can apply for Sedgwick Jobs Employment. Candidate will get after selection great Salary $37313.00 per year approximately.
Sedgwick Jobs in Massachusetts Employment
Name of the Recruitment Agencies/ Department: Sedgwick Name of the Vacant Position: Service Center Team Lead Job Location: US Telecommuter Jobs Type: Jobs in Massachusetts Salary: $37313.00 per year |
Full Job Description
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Assesses and evaluates current team competencies to develop a baseline of service opportunities.
- Leads efforts to refine Service Center measures and tracking systems for program improvements.
- Maintains records of training activities, colleague progress and program effectiveness.
- Analyzes and resolves customer service issues.
- Supervises a Service Center unit (team) providing leadership, direction and support and monitors team’s daily performance.
- Monitors workloads and status; supports colleagues by providing advice on handling complex issues; and identifies and resolves problems and issues.
- Works with team leadership to develop, implement and monitor staff development plans with a focus on overall customer service skills.
- Communicates with upper management regarding unit issues and resolutions.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Supports the organization’s quality program(s).
- Travels as required.
SUPERVISORY RESPONSIBILITIES
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
- Provides support, guidance, leadership and motivation to promote maximum performance.
Education & Licensing
Bachelor’s degree from an accredited college or university preferred.
Experience
Four (4) years of call center or customer service experience or equivalent combination of education and experience required. Supervisory experience preferred.
Skills & Knowledge
- Strong customer service skills including call center client processes and procedures
- Excellent team coaching, training, facilitation and development skills
- Excellent oral and written communication, including presentation skills
- Excellent customer service skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiation skills
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Sedgwick Jobs – Apply for Claims Representative IAP Jobs In Bartlesville, Oklahoma
Sedgwick Jobs in Oklahoma:– Great news for job seekers. Sedgwick Jobs site publish notice for various jobs vacancy in their offices. Currently Sedgwick Claims Representative IAP Jobs available now. Candidates who are looking for Claims Representative IAP Jobs in Bartlesville with relevant Two (2) years experience can apply for Sedgwick Jobs Employment. Candidate will get after selection great Salary $42,656.00 per year approximately.
Sedgwick Jobs in Oklahoma Employment
Name of the Recruitment Agencies/ Department: Sedgwick Name of the Vacant Position: Claims Representative IAP Job Location: Bartlesville Jobs Type: Jobs in Oklahoma Salary: $42,656.00 per year |
Full Job Description
The ‘Apply with SEEK’ option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the ‘Apply’ option.
Claims Representative IAP – Entry Level REMOTEIF YOU CARE, THERE’S A PLACE FOR YOU HERE
For a career path that is both challenging and rewarding, join Sedgwick’s talented team of 27,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets—their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.
For more than 50 years, Sedgwick has been helping employers answer virtually every question there is about workers’ compensation. We have experience in nearly every type of industry and region and provide the industry’s broadest range of programs and services.
Training will begin on January 1, 2022 -February 1, 2022.
PRIMARY PURPOSE: To process low level workers compensation claims to determine benefits due; to ensure ongoing adjudication of claims within company standards and industry best practices; and to identify subrogation of claims and negotiate settlements with general supervision.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Processes low level workers compensation claims determining compensability and benefits due on long term indemnity claims, monitors reserve accuracy, and files necessary documentation with state agency.
- Develops and coordinates low level workers compensation claims’ action plans to resolution, return-to-work efforts, and approves claim payments.
- Approves and processes assigned claims, determines benefits due, and administers action plan pursuant to the claim or client contract.
- Administers subrogation of claims and negotiates settlements.
- Communicates claim action with claimant and client.
- Ensures claim files are properly documented and claims coding is correct.
- May process low-level lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review.
- Maintains professional client relationships.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Supports the organization’s quality program(s).
- Travels as required.
QUALIFICATIONS
Education & Licensing
Bachelor’s degree from an accredited college or university preferred.
Experience
Two (2) years of claims management experience or equivalent combination of education and experience or successful completion of Claims Representative training required.
Skills & Knowledge
- Developing knowledge of regulations, offsets and deductions, disability duration, medical management practices and Social Security and Medicare application procedure as applicable to line of business
- Excellent oral and written communication, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Good interpersonal skills
- Ability to work in a team environment
- Ability to meet or exceed Service Expectations
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Phyical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
Sedgwick Jobs – Apply for Services Representative Jobs In Irving, Oklahomae
Sedgwick Jobs in Oklahoma:– Great news for job seekers. Sedgwick Jobs site publish notice for various jobs vacancy in their offices. Currently Sedgwick Services Representative Jobs available now. Candidates who are looking for Services Representative Jobs in Irving with relevant required experience can apply for Sedgwick Jobs Employment. Candidate will get after selection great Salary $32,304.00 per year.
Sedgwick Jobs in Irving Employment
Name of the Recruitment Agencies/ Department: Sedgwick Name of the Vacant Position: Services Representative Job Location: Irving Jobs Type: Jobs in Oklahoma Salary: $32,304.00 per year |