The Helper Bees Careers | Engineering Manager Jobs In Nashville, Tennessee

Lever’s vision is connecting human potential to meaningful work. Hiring is the most strategic challenge that every company faces, and Lever is one of the most recognized brands in talent acquisition software. As the innovation leader in our space, we are searching for great people to join us and push further.

We are proud of the company we’ve built so far, but we are even more excited for what is yet to come. Our 5000+ customers include global leaders, startups that are disrupting industries, and businesses around the world. Lever has raised $123 million in funding, most recently a $50M Series D in November 2021.

With an overall gender ratio of 50:50 women and men, Lever is also fiercely committed to building a team culture that celebrates diversity and inclusion. We have been certified as a “Great Place to Work”, along with “Best Company Outlook 2022,” and “Forbes Best Startup Employers 2022,” and the list keeps growing! Our people are Lever’s biggest competitive advantage. For more information on our team culture, visit https://inside.lever.co/.

Lever’s engineering team is growing rapidly and we’re looking for another Engineering Manager to help scale the org. Our team is a thoughtful bunch that cares about delighting our customers by excelling at both code quality and design thinking. We value transparency and believe in fostering an inclusive, collaborative, helpful team environment. We’re always looking for ways to do better for our customers, the product, and for the team: #continuous-improvement.

We’re looking for an engineering manager who is inspired to mentor, grow, and help teams succeed, especially when the team is still small and nimble. You’re an experienced people manager and adept project manager who can guide developers to perform at their best (without sacrificing sleep) and also remove any blockers that may appear.

As an engineering manager, you’ll lead a team of product developers as they evolve and enhance our core web app.  You will build an energized and capable team by hiring top-notch talent and by engaging and mentoring current employees. You’ll make sure that projects are running without a hitch; and bridge the gap with Product & Design to make sure that what we are building is on target and prioritizing customer value. As we onboard bigger customers and continue to evolve our hiring product, you’ll guide your team to execute with efficiency, consistency, and, above all, empathy. That’s the Lever way.

Working as part of Engineering’s leadership team, you will be one of Lever’s key technical leaders. You will be joined by several other leaders within product engineering, infrastructure, IT, and architecture. You will also engage with product managers and business leaders to build alignment on technical direction and will provide thought leadership across the company.

THE SKILL SET

• 3+ years of software engineering management experience at top-tier cloud software companies with a track record of delivering software with high business impact
• Deep understanding of software architecture and development practices
• Solid understanding of the needs of enterprise customers, ideally in the realm of organization settings/configuration and access permissions
• Ability to lead, manage and coach software engineers providing both short-term direction and longer-term career development support

WITHIN 1 MONTH, YOU’LL

• Investigate, solve and release a bug fix to production. In order to do this you will ramp up on Lever’s engineering stack by pair-programming and attending engineering training sessions designed and presented by the team.
• Complete Lever’s new-hire training week (a.k.a. Ramp Camp), and learn what it means to build a powerful recruiting platform.
• Introduce yourself and your management philosophy with a presentation to the engineering team.
• Meet with cross-functional peers around the company to learn how the organization functions.

WITHIN 3 MONTHS, YOU’LL

• Conduct weekly 1-1s with your direct reports. Mentor, coach, and train your reports on how to set quarterly goals, create plans to achieve them, and unblock any obstacles along the way.
• Run the weekly engineering all-hands team meeting in turn with our other engineering managers. Set the agenda, encourage participation from the team, and ensure the meeting runs efficiently.  Solicit regular feedback to iterate on the content and format. Deliver your first engineering project. Help the project team to coordinate their work; collaborate effectively with other functions; identify, communicate and reduce risk; run effective meetings and periodic project retrospectives.
• Update and improve the Engineering onboarding process and documentation. Ensure that the next new hire onboarding is able to be completed faster and easier than your own.
• Keep our engineering candidate pipeline full by seeking out new candidates. Refer out of your network, send outbound to passive candidates, network at industry events, and nurture relationships through informal coffee chats and lunches.
• Source, interview, and close an engineering candidate.  Work closely with the recruiting team and hiring panel to identify, vet and hire the best candidate for the team.

WITHIN 6 MONTHS, YOU’LL

• Analyze and diagnose areas of improvement to the hiring process. Monitor metrics like interview load and conversion rate in order to find opportunities for improvement. Measure the impact of changes on the quality, throughput, and consistency of signal in the hiring pipeline.
• Work with the engineering leadership team to align, establish and promote engineering-wide priorities, including new features, system refactoring, infrastructure investments, and tool building.
• Represent Lever externally by writing for our engineering blog, participating in volunteer events at local bootcamps like Hackbright and Telegraph Academy, and attending industry events.
• Assess your team’s skills and propose a plan to close any gaps that might impede your team’s progress

WITHIN 12 MONTHS, YOU’LL

• Help set the standard for what engineering leadership looks like at Lever. Take us to the next level on topics like one-on-ones, goal setting, feedback and coaching, career planning, or continued education around soft skills and technical skills.
• Define career path opportunities for your engineering team so that all of your engineers can see paths for career development. Help your engineers identify the best direction for their own growth and then coach them along their chosen path.
• Develop new leaders by identifying leadership opportunities (leading projects, presenting to the team, conducting onboarding sessions, mentoring new hires) and matching them to appropriate members of the engineering team.

Sign up to stay in touch, we’ll let you know when we have new positions on the team.

Lever is a leading Talent Acquisition Suite that makes it easy for talent teams to reach their hiring goals and to connect companies with top talent. Lever is the only platform that provides all talent acquisition leaders with complete ATS and robust CRM capabilities in one product, LeverTRM. The LeverTRM features allow leaders to scale and grow their people pipeline, build authentic and long-lasting relationships, and source the right people to hire. Lever Analytics provides customized reports with data visualization, see offers completed and interview feedback, and more, to inform strategic decisions between hiring managers and executives alike.

Our platform also enables companies to hire with inclusivity in mind, helping eliminate any hiring bias. Lever supports the hiring needs of over 5,000 companies around the globe including the teams at Netflix, Spotify, Atlassian, KPMG, and Nielsen. For more information, visit https://www.lever.co.

California residents applying for positions at Lever can see our privacy policy

Lever’s vision is connecting human potential to meaningful work. Hiring is the most strategic challenge that every company faces, and Lever is one of the most recognized brands in talent acquisition software. As the innovation leader in our space, we are searching for great people to join us and push further.

We are proud of the company we’ve built so far, but we are even more excited for what is yet to come. Our 5000+ customers include global leaders, startups that are disrupting industries, and businesses around the world. Lever has raised $123 million in funding, most recently a $50M Series D in November 2021.

With an overall gender ratio of 50:50 women and men, Lever is also fiercely committed to building a team culture that celebrates diversity and inclusion. We have been certified as a “Great Place to Work”, along with “Best Company Outlook 2022,” and “Forbes Best Startup Employers 2022,” and the list keeps growing! Our people are Lever’s biggest competitive advantage. For more information on our team culture, visit https://inside.lever.co/.

Lever solves most leaders’ number one problem–hiring. Lever puts humanity back into hiring; allowing leaders, recruiters, and interviewers to spend more time on what matters: people. Similarly, this will be your role–helping our executive team reclaim their time, efficiency, and maximizing their productivity through your active partnership, support and anticipation of their needs. From managing calendars to travel itineraries to event logistics, you’ll free up time so that each executive is more available and prepared to make crucial and timely business decisions.

We’re looking for someone who can serve as a partner to their executives and become a trusted member of their leadership team. You will have visibility into many aspects of the business and as such, confidentiality and discretion is an important part of this role.

In the process of freeing up more time for the executives you support, you will learn about their functions, the objectives and key results they are working towards, and get to appreciate some of the challenges and demands that executives face on a day-to-day basis. You’ll be exposed to each leader’s organization and gain a robust understanding of how Lever functions, how each team contributes to our company-wide goals, and how you can help us achieve them.

You’ll also have the opportunity to collaborate and partner with the rest of their leadership team, across departments, with other executive assistants, and within the departments your executives are responsible for, to find ways to make the overall team more connected and effective.

This role is perfect for someone who acts with discretion, values being prepared, anticipates what needs to be done, understands the company-level big picture while also being detail oriented, loves learning new and complex things, is flexible and adaptable, is comfortable with high levels of ambiguity, and is motivated to help companies grow and scale. If this sounds like you, we’d love to hear from you!

Join three high-performing, tight knit teams in a growth stage tech company that is working to make hiring more transparent, collaborative, strategic, and effective. In your role you will be supporting executives leading Engineering, Product and Customer Experience & Solutions (CXS).

The CXS organization at Lever holds deep product and recruiting knowledge and is growing quickly in response to the ever expanding list of customers powered by Lever globally. We’re an experienced team focused on providing a great customer experience and have a passion to drive initiatives that improve internal processes.

The R&D organization is always striving to continuously improve their knowledge of infrastructure, systems, and cares about platform reliability. We are an incredibly supportive team–we love to pitch in when problems arise and give great peer feedback to help each other grow. We are passionate about lots of things–automation, creating a great hiring experience, and a great user experience–and we love sharing those passions with each other.

The Product organization is a world-class product-first organization that is growing fast. The team is filled with exceptionally talented, detail oriented, product leaders focused on making a huge positive impact on customer satisfaction through continuously improving realized customer value.

THE SKILL SET

• • 5+ years of experience as an Executive Assistant
  • Experience in a fast paced start-up environment
  • Comfortable working through ambiguity
  • Strong event planning (Team kickoff, outings, and offsites) experience
  • Highly collaborative, able to quickly grasp big picture, detailed oriented, and proactive

WITHIN 1 MONTH, YOU’LL

• • Complete your new employee onboarding where you will learn about Lever, the business, our goals, CXS, R&D, Product, and how you will work alongside the rest of the Executive Assistants to help make Lever’s executive team more productive. You’ll also get a chance during your first few weeks to kick off your first Lever project.
  • Hold your first 1:1 with our EVP, Global Customer Experience and Solutions (“CXS”), our SVP of Product, and our SVP of Engineering to get an understanding of their current needs and preferences.
  • Meet with our current Executive Assistants to understand current processes, areas of focus, and document responsibilities.
  • Hold 1:1s with each member of each executive’s leadership team to learn more about how the team functions, the executive, their team, and how you can help the team be more productive overall.
  • Learn our T&E policy and travel system to support future executive travel.

WITHIN 3 MONTHS, YOU’LL

• • Manage the executive’s daily calendar, including scheduling meetings, confirming appointments, and organizing available background information & notes.
  • Work with our Senior Accountant and your executives to understand the discretionary budget available for team events & activities so you can help the executive and his leadership team track and manage those items accordingly.
  • Take on credit card expense reconciliation from the executive(s) who you support.
  • Manage the weekly agenda and attend CXS, Engineering, and Product leadership meetings, taking meeting notes, and tracking action items for follow up.
  • Manage logistics and attend CXS, Engineering, and Product departmental monthly all hands and quarterly team outings.
  • In partnership with our other EAs, work with the CEO and the rest of the executive team to keep the 12-18 month forward-looking executive calendar updated, locking in key dates such as board meetings, comp calibration cycles, executive offsites, and semi-annual planning sessions.
  • Partner with Lever’s other EAs to provide support for executive meetings including executive offsites and board meetings.
  • Work with your executive and their leadership teams to own the scheduling and coordination of department level onboarding activities for new hires to CXS and Engineering.

WITHIN 6 MONTHS, YOU’LL

• • Act as an all-around gatekeeper and strategically manage the time of the executives you support with respect to priorities, goals, and objectives.
  • Plan our next CXS, Engineering, and Product annual kickoffs alongside the annual company and Sales kickoff. You’ll partner with other Executive Assistants and leadership from each team on scheduling, agenda creation, logistics, space plans and catering. Things to consider: past kickoffs, team engagement survey feedback, and any adaptation for in person from remote if appropriate.
  • Proactively engage each executive and their leadership team each quarter to identify and document highlights in the quarter by area so we can celebrate our wins and accomplishments across the company and within teams.
  • Embrace a variety of special projects and duties usually focused on helping your executive and their leadership team show the level of appreciation they have for each Leveroo on their teams.

WITHIN 12 MONTHS, YOU’LL

• • Build a playbook for your role for each of the executives you support anticipating the growth of the executive assistant function at Lever.
  • Participate in semi-annual department strategy and planning sessions providing input and ideas for helping make the executives you support, their teams, and the functions they own more effective.

Sign up to stay in touch, we’ll let you know when we have new positions on the team.

Lever is a leading Talent Acquisition Suite that makes it easy for talent teams to reach their hiring goals and to connect companies with top talent. Lever is the only platform that provides all talent acquisition leaders with complete ATS and robust CRM capabilities in one product, LeverTRM. The LeverTRM features allow leaders to scale and grow their people pipeline, build authentic and long-lasting relationships, and source the right people to hire. Lever Analytics provides customized reports with data visualization, see offers completed and interview feedback, and more, to inform strategic decisions between hiring managers and executives alike.

Our platform also enables companies to hire with inclusivity in mind, helping eliminate any hiring bias. Lever supports the hiring needs of over 5,000 companies around the globe including the teams at Netflix, Spotify, Atlassian, KPMG, and Nielsen. For more information, visit https://www.lever.co.

Fountain is enterprise software that accelerates global high volume hiring. Our customers hire millions of hourly workers annually in 78 countries. Job seekers often struggle to get connected with companies seeking hourly workers due to inefficiencies in their hiring processes, and Fountain makes it easier for them to get offers for work quickly. Getting hired fast eases some of the financial instability millions of families face.

Fountain is a Remote-first company that embraces a work from anywhere policy and offers flexibility on location, so our employees feel free to enjoy the world. Fountain is widely trusted by leading organizations, including Chipotle, StitchFix, GoPuff and Just Eat Takeaway.

We just 4.5Xed in valuation in our Series C, which was led by Softbank and B Capital. We plan on keeping this hyper-growth going this year! Come join us on this rocket ship!

As a Customer Success Manager at Fountain you will build relationships with some of the biggest brands in the world. You are a trusted advisor focused on driving mutually successful outcomes and delivering ROI. We are a diverse group of passionate customer advocates whose previous experiences include Dropbox, Apple, Uber, Entelo & Gigya.

Our team’s mission is to build, deepen and grow relationships with our customers by:

1. Understanding their current and future business goals and challenges

2. Leveraging our recruiting and technology expertise to share insights and best practices

3. Communicating the value of these solutions to their team and executives

What you’ll be doing:

• • Help us evolve our practices to onboard, retain and grow customers. We don’t have egos. We’re always looking to get better
  • Build long term relationships as you begin to understand their systems, personnel, needs and goals of your customer base. Be a strategic partner and thought leader for your customers by providing recruiting industry insights and best practices. Be a change management champion by helping your customers evolve their recruiting strategies, processes, and workflows
  • Provide training and insights on how to optimize their usage of Fountain
  • Interact with clients via email and zoom to gather project requirements, communicate strategies, report back the tracking milestones and success, and manage budgetary allowances
  • Create, outline, and maintain updates on project plans, document milestones, manage the budget, and contribute to client success stories
  • Collaborate with internal teams (sales, product, engineering, marketing), advocating on behalf of your customers
  • Use your insights and innovations working with customers to lead team projects which improve the experience for all customers

What you should bring:

• • 3-5+ years in a customer-facing role
  • You have a background in customer success, support and/or account management, developing holistic strategies to guide complex organizations towards measurable business outcomes
  • You consider project management a strength and have experience leveraging internal resources and stakeholders to execute against deadlines within a complex organization
  • Strong attention to detail, effective time management, and organizational abilities
  • Curious, eager to learn the industry and product
  • Strategic thinker with a knack for identifying creative solutions
  • Proven ability to operate effectively in a fast-paced environment and adapt quickly to change
  • Demonstrated ability to quickly learn new technologies and reporting platforms

Nice to have:

• • Experience with leading business reviews with executive stakeholders
  • Familiar with concepts revolving APIs and integrations
  • Experience working in SaaS or a startup environment
  • Understanding of key CS concepts such as customer journey, milestones, handoffs, escalations, churns, and maintaining a book of business

Flexible PTO & Work Hours

“Work from Anywhere” Policy

Comprehensive medical, dental, and vision coverage

HSA & FSA (Medical and Dependent Care)

Life Insurance & STD/LTD

16 Weeks Paid Parental Leave for Birth/Adoption

Wellness/Gym Reimbursement

Phone Stipend

Remote IT/Home Office Stipend

Learning and Development Reimbursements

Fun, interactive and inclusive team-building events, off-sites, and happy hours

401K Plan

Even if you do not meet all the requirements above, we still encourage you to apply for this position. While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points.

We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.